Refund policy
We want you to love your ChopCraft. If you're not satisfied, we're here to help.
Returns
You have 30 days from the date you receive your item to request a return or exchange.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue, and we will send a replacement or issue a full refund at no additional cost to you.
Contact Us
For any return or refund questions, reach out to support@chopcraft.us.